Child and Family Therapy Center of Macomb (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, www.therapycenterofmacomb.com.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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We may collect the following types of information when you visit or interact with our website:

a. Personal Information You Voluntarily Provide

• Name

• Email address

• Phone number

• Insurance information (if submitted through inquiry forms)

• Any other information you choose to provide through contact or intake request forms

b. Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

This information helps us understand how our website is used and improve its functionality.

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2. How We Use Your Information

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We may use the information collected to:

• Respond to inquiries and therapy requests

• Verify insurance coverage

• Match clients with appropriate therapists

• Communicate regarding services, scheduling, or next steps

• Improve our website and services

• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

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3. Protected Health Information (PHI)

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Information submitted through our website does not constitute a therapeutic relationship and should not include sensitive clinical details.

If you become a client, any Protected Health Information (PHI) you provide outside of the website (such as through our secure client portal) is handled in accordance with HIPAA and our Notice of Privacy Practices, which will be provided to you separately.

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4. Use of Third-Party Services

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We may use trusted third-party services to support website functionality, such as:

• Website hosting

• Secure forms

• Analytics tools

These providers are only given access to information necessary to perform their services and are required to maintain confidentiality.

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5. Cookies and Tracking Technologies

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Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may choose to disable cookies through your browser settings; however, doing so may affect website functionality.

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6. Data Security

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We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use best practices to safeguard your data.

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7. Children’s Privacy

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Our website is intended for use by adults. We do not knowingly collect personal information from children under the age of 13 without parental consent.

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8. Your Privacy Rights

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You may request to:

• Access the personal information we have about you

• Correct inaccuracies

• Request deletion of your information (subject to legal and clinical record-keeping requirements)

Requests can be made by contacting us using the information below.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact us here.